saudi visa photo rejected

Saudi eVisa photo rejected — MOFA fix in 60 seconds

The Saudi Ministry of Foreign Affairs (MOFA) rejects eVisa, Umrah and Hajj visa photos most often for: (1) wrong dimensions (must be 200×200 px minimum, square); (2) background not pure white; (3) glasses; (4) smile or open mouth; (5) face partially covered by hair or head covering for men. Note: for women, hijab is permitted as long as the full face from chin to forehead is visible. The Saudi eVisa portal (visa.visitsaudi.com) uses a strict auto-validator. complypic generates a Saudi-compliant photo and refunds US$4.99 if MOFA rejects it.

Dimensions — 200×200 minimum, square

The Saudi eVisa portal requires the photo to be square with a minimum of 200×200 pixels. Most users upload too small (e.g., a thumbnail) or wrong aspect (rectangle). complypic outputs 600×600 — well above the minimum and the safest size for clarity.

Background — pure white

Saudi MOFA accepts pure white background (#FFFFFF). Off-white may pass but white is the safest. Coloured backgrounds — including light blue, common for studio photos — are rejected.

complypic normalizes to pure white.

Hijab, beard, headwear

For women: hijab (headscarf) is permitted and expected. The full face from chin to forehead must be visible, no shadow on the face from the hijab fold.

For men: beard is permitted (this is one of the few visa specifications where Western 'neutral expression' rules give way to local cultural norms; the spec allows the natural beard length). Head covering for men is not permitted except for religious reasons.

complypic preserves headscarves and beards as-is in the input selfie.

Umrah and Hajj — same photo spec

The same Saudi eVisa photo specification applies to tourist eVisa, Umrah, and Hajj visas. One photo works across all three. Hajj visa applications are processed through approved Hajj operators in your country of residence; they accept the same photo as the regular eVisa portal.

FAQ

Does this also work for Umrah visa?

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Yes. Umrah and eVisa use the same photo specification. The Umrah visa portal at the Nusuk Umrah platform accepts the same square photo.

I'm a woman — must I wear a hijab in the photo?

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The Saudi MOFA expects a hijab for women's photos. Wearing one ensures consistency with how you will appear when entering Saudi Arabia.

Why does the portal say 'photo not clear'?

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Usually a resolution issue. complypic outputs 600×600 which is well above the 200×200 minimum and renders sharply on the eVisa portal.

Refund if MOFA rejects it?

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Yes — US$4.99 via PayPal within 24 hours, with rejection notice as proof.

Saudi Arabia eVisa

51×51 mm at 300 DPI, plain white background, head centered, neutral expression. Built for the Visit Saudi tourist eVisa, Umrah, business and transit applications.

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