New Zealand · DIA

A New Zealand passport photo the DIA actually accepts.

35×45 mm, light grey background — pure white is auto-rejected by DIA. Head 32-36 mm, neutral expression. Built for new passport, renewal, child applications and overseas DIA offices.

Accepted by DIA or full refund. If the DIA online checker or an NZ consulate rejects the photo, we refund US$4.99 within 24 hours.
DIA 35×45 mm at 600 DPI
Light grey background (NOT white)
Head 32–36 mm chin to crown
Digital JPG + printable 4×6" sheet
0NZ passport photos generated
98%target DIA acceptance
<60saverage time
live
1 Upload
2 Preview
3 Pay
4 Download
New Zealand passport photo · 35×45 mmOne-time US$4.99
Processed privately · never stored

What background colour is required for a New Zealand passport photo?

The New Zealand Department of Internal Affairs (DIA) explicitly bans pure white backgrounds. The photo must use a light plain background — light grey or off-white is acceptable, but pure white will be rejected. Photo size is 35×45 mm with the head occupying 70-80% of the height (32-36 mm chin to crown). Photo must be in colour, taken within 6 months, no glasses, neutral expression. This is the most common rejection cause for NZ passport applications.

DIA requirements

The New Zealand passport spec.

Size35 × 45 mm
Face (chin to crown)32–36 mm
BackgroundLight grey (white is rejected)
Resolution≥ 600 dpi
Age≤ 6 months
GlassesNot allowed
ExpressionNeutral, mouth closed
ColorColor, no filters
How it works

Three steps to a DIA-ready photo.

STEP 01

Upload any recent selfie

JPG or PNG, at least 600×600 px, taken in the last six months.

STEP 02

Free instant preview

We swap the background to DIA-compliant light grey and validate framing.

STEP 03

Pay and download

US$4.99 via PayPal. Digital JPG plus a printable 4×6" sheet.

FAQ

What Kiwis ask before applying for a passport.

Why does DIA reject white backgrounds?

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DIA's online photo checker uses background-uniformity detection that often misclassifies pure white as overexposed. Light grey passes consistently. This is the single most common rejection cause for NZ passport applications and we apply the safe colour by default.

Will this work for the DIA online passport application?

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Yes. We deliver a JPG that meets the DIA online photo checker's pixel size, file size and background colour requirements.

Does it work for a New Zealand citizenship photo?

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Yes. NZ citizenship applications use the same 35×45 mm light-background spec as the passport.

Glasses, head covering?

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No glasses (clear or tinted). Religious head coverings are accepted only if the face from chin to forehead is fully visible and not shadowed.

What if my photo is rejected?

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Full refund of US$4.99 via PayPal within 24 hours. Just send the rejection notice.
One-time payment

One photo, every Kiwi passport application.

US$4.99
per photo · one-time · via PayPal
DIA 35×45 mm at 600 DPI
Light grey background (NOT white)
Head 32–36 mm chin to crown
Digital JPG + printable 4×6" sheet
Upload photo · US$4.99